Charging Cable Repair Service


All Prices Include VAT & UK Postage

Non-UK Orders must pay for additional postage

(Please note that for tethered EVSE leads, the plug dust cap is not supplied.)


‘1P’ means single phase, ‘3P’ means three phase.  *All* Type 1 cables are single phase only.


If you do not know how many phases your Type 2 cable/plug is, check the cable for embossing which should show something like this:


‘3G2.5mm2+2xG0.5mm2’ which translates as ‘3 gang (3 main conductors) of 2.5mm squared, cross sectional area, main conductors - L, N & E - plus 2 cores of 0.5mm squared signal conductors.  In this case the cable is a single phase, 16A. 


If the cable  embossing shows ‘5G6.0mm2+1x0.5mm2’ it has FIVE main conductors - L1, L2, L3, N & E - and is, therefore, a 3 phase cable, 32A due to the much heavier 6.0mm2 main conductors.



Alternatively, please email me for a quotation.

Include photographs, please, of the damage and the control box (for ID purposes).



Please note:  Goods will be returned using ParcelForce 48 hour service if over 2kg, Royal Mail 2nd Class, if under 2kg.

I am based on an island and all postage is subject to the whims of Poseidon - sometimes ‘the boat don’t sail’!

Plug Replacement Options:

I can mend your charging lead should, for example, the cable need replacing...





















Harry the Dog




























Type 1 Plug

Type 2 Male Plug

Type 2 Female Plug

There are 4 common cable repair scenarios:-

1/  Your damaged Type 2 to Type 1/2 cable simply needs only the cable replacing and the plugs are undamaged.  Assuming the plug or plugs are Dostar/Duosida, for which I carry spare plug pins (which cannot be re-used once the damaged cable is cut off) I can replace the cable.

2/  A plug on the end of a standard charging cable (ie either a Type 2>Type 2 or Type 2>Type 1) needs replacing.  Even if the original plug is by another maker, I can replace the damaged plug with a Duosida (ex-Dostar) plug which is a good compromise between cost and quality.

3/  Your tethered EVSE (charging point) cable or plug needs replacing.

4/  The cable and/or plug on the mains-side of a portable EVSE (charging cable) needs replacing, typically due to being run over b a car.


For the above scenarios, please use the dropdown payment option below.  Once ordered, send me the cable using Royal Mail or Parcelforce ONLY (or additional costs will apply) and if it requires more than the simple cable/plug replacement already paid for, I will quote for additional work or return the cable and refund the payment bar £10 to cover my postage costs.  The repair prices include return postage by Parcelforce 48hr service (which usually takes about 4 days from here for mainland UK destinations).


For electrical safety reasons, these plugs are crimped onto their cables using a special, high power crimping tool.  The crimps are, therefore, very robust and capable of handling the quite significant power involved in EV charging.  This makes it impractical for a typical DIY repair.


However, if you have the relevant crimping tool and skills then you can just order a plug from here... Type 1, Type 2 male & Type 2 female.


I use EV industry standard plugs made by Duosida (ex-Dostar) - a good compromise between quality and price.


Portable EVSEs

These devices (AKA ‘Granny Chargers’) are designed to charge an EV from a standard domestic 13A (UK) socket.  They must be dealt with on a case-by-case basis as some have a thermal protection device built-in to the 13A plug and so, if the 13A plug is damaged, it is not simply a case of putting a new 13A plug on the end of the cable.  Please email me details (with pictures of damage and control unit for identification purposes) for a considered response.  Generally, however, the fee for replacing the 13A plug only on one of these is £60, including return postage as above.


If it is only the EV-side plug and/or cable that is in need of replacing, you can generally proceed as above.


Contact Us...


Email: sales@EVBitz.uk  -  Landline: 01951 200197  -  Mob: 07788 138413 


2 Hall Cottage

Isle of Colonsay

Argyll

PA61 7YT

Scotland


UK Registered Private Limited Company

I am not VAT registered so ALL PRICES INCLUDE VAT!