Charging Cable Repair Service


All Prices Include VAT & UK Postage

Non-UK Orders must pay for additional postage

(Please note that for tethered EVSE leads, the plug dust cap is not supplied.)


‘1P’ means single phase, ‘3P’ means three phase.  All Type 1 cables are single phase only.


If you do not know how many phases your Type 2 cable/plug is, check the cable for embossing which should show something like this:


‘3G2.5mm2+2xG0.5mm2’ which translates as ‘3 gang (3 main conductors) of 2.5mm squared cross sectional area for the main conductors (L, N & E) plus 2 cores of 0.5mm squared signal conductors.  In this case the cable is a single phase, 16A. 


If the cable  embossing shows ‘5G6.0mm2+1x0.5mm2’ it has FIVE main conductors (L1, L2, L3, N & E) and is, therefore, a 3 phase cable, 32A due to the much heavier 6.0mm2 main conductors.



If you are completely bamboozled, just email me for a quotation.

Please include photographs of the damage and the control box (for ID purposes).



Please note:  Goods will be returned using ParcelForce 48 hour service if over 2kg, Royal Mail 2nd Class, if under 2kg the cost of which is included in the repair fee above.

I am based on an island and all postage is subject to the whims of Poseidon - sometimes ‘the boat don’t sail’!

Cable Repair Options:

I can mend your charging lead should, for example, the cable need replacing...





















Harry the Dog




























Type 1 Plug

Type 2 Male Plug

Type 2 Female Plug

(Please read through this section carefully to avoid mistakes in ordering)


There are 4 common cable repair scenarios:-


Case 1/  Your damaged ‘free’ Type 2 to Type 1/2 cable simply needs only the cable replacing and the plugs are undamaged.  If the damage is close to one end of the cable then the shortened cable may be re-used if the remaining length is acceptable.  Assuming the plug or plugs are Dostar/Duosida, for which I carry spare plug pins (which cannot be re-used once the damaged cable is cut off) I can reuse the plug/s.


So, if the plugs are Duosida/Dostar one then you should order the ‘Cable replacement’ option from the ‘Cable Repair Options‘ payment dropdown below.  If the plugs are not Duosida/Dostar then order the plug that is going to need replacing which will also cover the cost of shortening the cable and fitting the new plug (and returning the cable).


Case 2/  A plug on either end of a free cable (ie either a Type 2>Type 2 or Type 2>Type 1 - see below for pictures of the 3 standard types of EV plug) needs replacing.  Even if the original plug is by another maker, I can replace the damaged plug with a matching Duosida (ex-Dostar) plug which is a good compromise between cost and quality.  In this case simply order the plug type that needs replacing.


Case 3/  Your tethered EVSE (charging point) cable or plug needs replacing.  If the cable only needs replacing see ‘Case 1’ above.  If it is just the plug then order the relevant plug.  If you need an entire new plug and cable pair then please see here.


Case 4/  The cable and/or 13A plug on the mains-side of a portable EVSE (charging cable) needs replacing, typically due to being run over by a car (please also see the section below ‘Portable EVSEs’).


For the above scenarios, please use the dropdown payment option below.  Once ordered, send me the cable using Royal Mail or Parcelforce ONLY (or additional costs may apply) and if it requires more than the simple cable/plug replacement already paid for, I will quote for additional work or return the cable and refund the payment bar £20 to cover my postage costs and a small fee for my time used investigating the issue.  The repair prices include return postage by Parcelforce 48hr service (which usually takes about 4 days from here for mainland UK destinations).


For electrical safety reasons, EV plugs are crimped onto their cables using a special, high power crimping tool.  The crimps are, therefore, very robust and capable of handling the quite significant continuous power involved in EV charging.  This makes it impractical for a typical DIY repair.


However, if you have the relevant crimping tool and skills then you can just order a plug from here... Type 1, Type 2 male & Type 2 female.


Portable EVSEs

These devices (AKA ‘Granny Chargers’) are designed to charge an EV from a standard domestic 13A (UK) socket.  They must be dealt with on a case-by-case basis as some have a thermal protection device built-in to the 13A plug and so, if the 13A plug is damaged, it is not simply a case of putting a new 13A plug on the end of the cable.  Please email me details (with pictures of damage and control unit for identification purposes) for a considered response.  Generally, however, the fee for replacing the 13A plug only on one of these is £60, including return postage as above.


If it is only the EV-side plug and/or cable that is in need of replacing, you can generally proceed as above.


Contact Us...


Email: sales@EVBitz.uk  -  Landline: 01951 200197  -  Mob: 07788 138413 


2 Hall Cottage

Isle of Colonsay

Argyll

PA61 7YT

Scotland


UK Registered Private Limited Company

I am not VAT registered so ALL PRICES INCLUDE VAT!

EV charging cables are either ‘free’, ‘tethered‘ or ‘portable EVSE‘ types.  The last is also known as a ‘Granny charger‘ or ‘Mode 2‘ cable.


Free cables have a large special EV plug at each end.  Tethered cables are those which are permanently attached to their EVSEs (charging points) but which can be disconnected for repair easily with minimal tools (see here for more information).


Portable EVSEs have 13A plug on one end connected to a control box by a short piece of cable and then have a much longer cable connecting the control box to the EV plug.